Privacy policy

Privacy Policy
At Svea Collex, we value your privacy and are committed to safeguarding the personal information you entrust to us. Our Privacy Policy outlines how we collect, use, and protect your data when you interact with our services in the realm of debt collection solutions. As a business based in Täby, Stockholm County, Sweden, we adhere strictly to the regulations set forth by both Swedish Data Protection Authority and the General Data Protection Regulation (GDPR).

Information We Collect
We may collect personal data directly from you or through our website, including but not limited to your name, contact details, identification numbers, financial information relevant to debt recovery activities, and any other specific information necessary for fulfilling our contractual obligations. This information helps us serve you efficiently and ensures a personalized experience tailored to your needs.

Use of Information
Svea Collex utilizes the collected data primarily to manage debt recovery processes effectively. This includes contacting debtors, validating identities, processing payments, and updating account information. We ensure that any use of your data for marketing purposes is conducted only with expressed consent. Our commitment is to maintain confidentiality and protect your information from unauthorized access or misuse.

Data Protection & Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage systems and strict authorizations for accessing sensitive information. We regularly review our policies to align with the latest legal requirements and technological advancements.

Your Rights
Under GDPR and local laws, you have rights regarding your personal data including access, rectification, erasure, restriction of processing, data portability, and the right to object to certain processes. Should you wish to exercise these rights or have concerns about how we handle your personal information, please contact us via [email protected].
Our dedicated team is ready to address any queries or requests promptly. By engaging with our services, you acknowledge that you have read and understood this policy. Svea Collex reserves the right to modify this Privacy Policy as needed to reflect company changes or legislation updates. We advise revisiting this page periodically to stay informed on how we are protecting your data.